My parcel is not moving or updating – What should I do?

Sometimes carriers experience a slight delay in updating tracking statuses.
This can happen due to bad weather, holidays, customs checks, and backlogs.

However, that doesn’t necessarily mean the package is not on the way to your address.
Please allow additional 3-5 days for the tracking number to be updated.

In case you have any concerns, or the tracking number is not updated even after a few days, please contact us.