Aún no he recibido mi pedido. ¿A quién debo contactar?

If you haven’t received the order within the expected tiempos de entrega, por favor reach out to us and we’ll check everything right away.

In case the tracking number shows your parcel has arrived in your city, feel free to contact the post office for more information about the delivery.

Please note that we are not held liable for any incorrect shipping addresses and phone numbers provided during purchase. In case there is a mistake in your shipping information, please let us know as soon as possible.